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Have a question or ready to start your next project? Reach out to us today.
Contact Information
We're here to help! Reach out through any of the channels below.
Kigali, Rwanda
+250 780 121 066
info@dataplanetinnovation.com
Business Hours
- Monday - Friday: 9:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: 10:00 AM - 6:00 PM
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Frequently Asked Questions
Find answers to common questions
How quickly can you respond to service requests?
We typically respond to all inquiries within 24 hours. For urgent support requests, we have a team available for immediate assistance during business hours and emergency support after hours.
Do you offer maintenance contracts for IT services?
Yes, we offer various maintenance and support packages tailored to your business needs. These can include regular system checks, updates, and priority support services.
What areas do you serve?
We provide our services nationwide, with on-site support available in major metropolitan areas. For remote locations, we offer comprehensive virtual support options.
How do you handle data security during projects?
Data security is our top priority. We implement industry-standard security protocols and sign confidentiality agreements for all projects. Our team is trained in best practices for handling sensitive information.
Can you customize solutions for my specific business needs?
Absolutely! We specialize in creating custom solutions tailored to your specific business requirements. Our team will work closely with you to understand your needs and develop a solution that addresses your unique challenges.